Tuesday, May 5, 2009

Car Problems Part 2

Remember when I told you that the kid where we get our oil changed said our trans was leaking? Then we took it to the dealer where we bought the car and they ran a diagnostic test and said it was the power steering and not the trans. Remember how they were going to charge us $1000 to fix it and then decided to "cut" the price and that price was still more than our mechanic charges? Then we had to pay the dealer $100 for the Diagnostic test whether we had the work done there or not because the problem we had was not something that was under warranty.

Well, we paid them their stinkin' $100 and had the car fixed at our own mechanic. When we picked it up, he said that it was a problem with the power steering, but that the trans WAS leaking fluid! Irv called customer service at Toyota and because we didn't have our car serviced when Toyota recommends and because the car was over that part of the warranty, there was nothing he could do. We get our oil changed regularly, but we have never ever taken any of our cars in for the recommended service that always ends up costing you $500...and we have never had a problem with any of our cars because of it.

So, Irv took the car to our local Toyota dealer where we know one of the service guys. He checked it out FOR FREE and said, "Yep, the trans is leaking."

Irv is picking up my repaired car....repaired under the trans part of the warranty so it is FREE.

Tomorrow I will be writing a nice little letter to the dealer where we bought the car telling him that I REALLY want to believe that it was just a little mistake on their guy's part...the fact that he could only find a $1000 non-warranty problem and didn't happen to see the warranty trans problem that everyone else saw.....and I WANT MY $100 BACK!

UGH!

5 comments:

Cecile/DreamCreateRepeat said...

Ugh....good luck! I think most of the world has a love/hate relationship with their cars and the people who sell them (actually, that might just be dislike/hate with no love involved ; )

Lanyardlady said...

The good news is the problem is fixed! I agree with Cecile...not much love in that relationship. I know you'll write a great letter that gets results!

Angela said...

I had such a terrible experience when I bought my car (being young and single at the time translated into being stupid to most of the salesmen) that I am still driving that same car. It is now 10 years old and I will drive it until the wheels fall off. I hate car dealerships and everything about them!

Good luck...and just skip the letter...call and curse them out!

Mary said...

good luck!

aliceinparis said...

Car stuff drives me CRAZY! I'm always wondering if I am being taken for a ride(lol) It is expensive too. I am glad things worked out and I hope you do get your 100 back!

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